FAQs

Club Pret just got a major upgrade! We are introducing all Matcha drinks as part of the 5 daily drink redemptions for subscribers + we’ve added unlimited drink add-ons for subscribers as well. (Think: extra espresso shots, flavor syrups and more, all on us!) Subscribers will also unlock 20% off the entire menu all day long and 50% off freshly made food items in shops beginning at 7pm, just for being a subscriber. (Hooray!)

We created Club Pret as a way of saying thanks for always choosing Pret. You’ll be able to enjoy up to 5 of your favorite Barista-made drinks a day (that’s all organic Coffees, Teas, Lattes, Lemonades, Matchas and more) + 20% off all your favorite breakfast and lunch recipes. Every. Single. Day. All at one brilliant monthly price.

Your Club Pret subscription can be used to redeem any of the following Barista-made drinks* up to 5 times a day (in any size, hot or iced, with any milk or plant-based m*lk, and any add-ons like flavor syrups and espresso shots):

• Coffees and Teas

• Espresso-based drinks like a Cappuccino or Latte

• Cold Brew

• Matcha

• Hot Chocolate

• Lemonades & Iced Teas

• Chai Lattes

• Seasonal Drinks

*The plan does not include bottled drinks or refills.

Subscribers can enjoy 20% off all of Pret’s freshly made food including breakfast, sandwiches, salads, cookies, pastries, bottled drinks and more.

20% discount is not valid on catering orders, alcohol or in combination with other discounts and promotions.

Special promotions cannot be stacked with the always-on 20% discount. The Club Pret discount cannot be combined with Pick Your Pair or 50% at the end of the day. However, all subscribers can now enjoy an exclusive 50% discount after 7pm in all participating Pret shops. Just scan your QR code and you’ll be on your way!

You’ll earn one star every time you make a purchase at Pret. Just scan your QR code when you’re choosing a hearty breakfast to start your day, a tasty sandwich for lunch, or picking up a sweet treat on your break.

Club Pret subscribers earn two stars every month you renew your subscription – but NOT every time you order one of your Barista-made drinks; Unless of course you make an additional purchase, like a sandwich or treat, at the same time.

Your QR code in your account will do everything in a single scan–redeem your drinks, earn your stars, and unlock any eligible Pret Perks rewards you may have. Just use the scanners at the till during your purchase. 

Once you earn 10 stars, we’ll surprise you with a reward! You’ll get a choice of Pret products that we think you’ll like. And don’t worry, we’ll do our best to make sure there’s something to choose from to cover all dietary needs and preferences.

To redeem a Pret reward in our shops, you just need to have an eligible item in your basket at checkout and scan your QR code in shops, just like any other Pret Perks or Club Pret transaction. We'll then automatically take the eligible item(s) off the total.

To view your eligible items for each reward, you can find this in the Pret Perks page of your account or mobile app.

Pret Pick Up is available on the Pret App which you can download on the App Store or Google Play store. Once you create an account, you can visit the “Order” tab to place your order. 

Pret Pick Up is available at most US Pret locations. Download our Pret App for additional details and to see available locations.

Our menu in shops will be the same menu on Pret Pick Up, If an item is out for the day, it will appear as unavailable on the Pret App. We stop serving breakfast and start serving lunch at 11am, which will affect what is available to order ahead on the Pret App. We do our best to have our full menu available for you to enjoy but if you still can’t find your favorite menu items, they may currently be sold out. Try searching for a nearby shop to see their menu availability. 

Club Pret subscribers can use the QR code in their Pret App to redeem up to 5 drinks a day. Unfortunately, any additional in-store purchases cannot be made using the Pret App at this time. 

Not yet, but that’s a great idea! We’re hoping to launch new features soon.

Please reach out to catering@pret.surf with any questions or concerns about your catering order.